REGAL On-Site Training
REGAL On-Site Training
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    • Home
    • Short Courses
    • NVQs
    • H&S Services
    • Contact Us
    • T's & C's and PN
  • Home
  • Short Courses
  • NVQs
  • H&S Services
  • Contact Us
  • T's & C's and PN

Terms & Conditions and Privacy Notice

1. About Us

REGAL On-Site Training Ltd (“we”, “us”, or “our”) provides accredited health & safety training, NVQs, iPAF, and other construction-related services. These Terms and Conditions govern the use of our training services, booking systems, and website.

2. Client Obligations

- Clients must provide accurate, complete, and up-to-date personal information at the time of registration.
- Any false or misleading information may result in the cancellation of bookings or certifications.
- Clients must comply with safety instructions and policies provided during any training session.

3. Bookings, Payments & Cancellations

- Course bookings are only confirmed once payment is received or invoiced in writing.
- Cancellations must be made at least 5 working days in advance for a refund (minus admin fees).
- Late cancellations or no-shows may incur a full course fee.

4. Certification

- Certificates will only be issued to clients who attend and complete the required assessment standards.
- REGAL On-Site Training Ltd reserves the right to withhold certification for non-compliance, unsafe conduct, or fraudulent behaviour.

5. GDPR Privacy Notice

  

a. Personal Data We Collect

We may collect and store the following data:
- Full name, date of birth, contact number, email address
- Employment or company details (if applicable)
- Qualifications, training interests, and emergency contact details
- Payment and attendance records

b. Why We Collect This Data

- To process your course registration and deliver training services
- To issue official certificates
- For contact purposes (e.g., course updates, renewals, feedback)
- To comply with regulatory and awarding body requirements (e.g., CITB, IPAF, NVQ assessors)

c. Legal Basis for Processing

We process your personal data on the basis of:
- Contractual necessity (to deliver training you've requested)
- Legal obligations (e.g., training recordkeeping)
- Consent (for marketing communications)

d. How We Store & Share Data

- Your information is securely stored using GDPR-compliant systems.
- We do not sell or share your data with third parties, except:
 - With awarding bodies (e.g., CITB, IPAF) to issue certifications
 - With regulators if required by law
- Data is retained only as long as necessary for training and audit purposes.

e. Your Rights Under GDPR

You have the right to:
- Access, correct, or delete your personal data
- Object to processing
- Withdraw consent for marketing at any time
- Request data portability
 

To exercise these rights, contact us at:
📧 gabriel@theregalgroup.co.uk

6. Marketing Communication

 By ticking the consent box on our registration form, you agree to receive occasional training updates and offers from REGAL On-Site Training Ltd. You can unsubscribe at any time by emailing us 

7. Limitation of Liability

REGAL On-Site Training Ltd is not liable for:
- Any personal belongings lost or damaged during training
- Injuries resulting from client negligence or non-compliance
- Certification delays caused by third-party awarding bodies

8. Amendments

We may update these Terms and this Privacy Notice from time to time. The latest version will always be available on our website.

By using our services or submitting your registration form, you confirm that you have read and agree to these Terms and our Privacy Policy.

Copyright © 2025 REGAL On-Site Training - All Rights Reserved.

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